Introductory Course on Contact Center Services (10 Oct-7 Nov 2025)

    Description: This course focuses on developing effective online communication skills that will provide competitive skills and knowledge for ICT- enabled and contact services-related jobs.

    Date Offering: 10 October - 7 November 2025

    Course Coordinators: Pahinungod Volunteers

    Language: English

    Institution: University of the Philippines Open University


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    NOTE: Self-enrollment usually begins two weeks before the course starts. Check out our website homepage under "Featured Course Offerings" to see which courses are currently running or available for enrollment.

    Introductory Course on Contact Center Services (15 Apr-15 May 2024)

      Description: This course focuses on developing effective online communication skills that will provide competitive skills and knowledge for ICT- enabled and contact services-related jobs.

      Note: This course offering is not available to the general public and is only available to targeted participants of Ugnayan ng Pahinungód UPOU and Concentrix. If you are not a part of the target participants, you are not eligible to enroll in this course.

      Date Offering: 15 Apr-15 May 2024

      Language: English

      Institution: UPOU and Concentrix Philippines


      Introductory Course on Contact Center Services (19 May - 16 June 2023)

        Description: This course focuses on developing effective online communication skills that will provide competitive skills and knowledge for ICT- enabled and contact services-related jobs.

        Note: This course offering is not available to the general public and is only available to targeted participants of Ugnayan ng Pahinungód UPOU and Concentrix. If you are not a part of the target participants, you are not eligible to enroll in this course.

        Date Offering: 19 May - 16 June 2023
        Language: English
        Institution: UPOU and Concentrix Philippines

        Introductory Course on Contact Center Services (6-31 March 2023)

          Description: This course focuses on developing effective online communication skills that will provide competitive skills and knowledge for ICT- enabled and contact services-related jobs.

          Note: This course offering is not available to the general public and is only available to targeted participants of Ugnayan ng Pahinungód and Concentrix. If you are not a part of the target participants, you are not eligible to enroll in this course.

          Date Offering: 19 May-16 June 2023
          Language: English
          Institution: UPOU and Concentrix Philippines